Terms and Conditions for Vitrea Sparkle

Welcome to Vitrea Sparkle. These Terms and Conditions outline the rules and regulations for the use of our services and our online platform. By accessing this website or engaging our services, you accept these terms and conditions in full. Do not continue to use our services or website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

2. Service Engagement

All engagements for our specialized cleaning services are subject to a detailed written quotation and agreement, which will outline the scope of work, timeline, costs, and specific terms relevant to the individual project. Acceptance of a quotation signifies your agreement to these Terms and Conditions.

3. Quotations and Pricing

All prices quoted for our services are valid for a period of thirty (30) days from the date of issue unless otherwise stated. Prices are subject to change without prior notice for new engagements beyond this period. Emergency or expedited services may incur additional charges.

4. Payment Terms

Payment terms will be specified in the individual service agreement. Typically, a deposit may be required before commencement of work, with the remaining balance due upon completion. Late payments may be subject to interest charges as per Singapore law.

5. Client Responsibilities

6. Our Responsibilities and Guarantees

Vitrea Sparkle commits to performing all services with professional diligence and care. We use industry-standard techniques and high-quality products suitable for ceramic and glass materials. While we strive for perfection, we cannot guarantee the complete removal of all damage, stains, or scratches, especially those deeply embedded or extensive, nor can we guarantee against unforeseen issues with inherently fragile or previously compromised materials. Any guarantees regarding the longevity of protective coatings will be specified in writing.

7. Limitation of Liability

In no event shall Vitrea Sparkle, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Our liability for any claim arising out of or in connection with the services provided shall not exceed the total value of the fees paid for the specific service from which the claim arose.

8. Intellectual Property

The content, features, and functionality on our site are and will remain the exclusive property of Vitrea Sparkle and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Vitrea Sparkle.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

10. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: